CONTACT
FOR QUESTIONS REGARDING YOUR ORDER OR OTHER INQUIRIES:
You can contact us by filling out our Customer Support Form or by phone at +46 8 410 200 18. Our customer service is available Monday-Friday 9:00-12:00 CET.
Please note response times are currently delayed due to an exceptionally high volume of inquiries at the moment. Thank you for your patience and understanding.
CHANGES AND CANCELLATION OF ORDERS
Once an order is placed, it cannot be changed or cancelled. Each order is processed automatically and once it has been confirmed it is not possible to modify the details.
To purchase additional items, you must place a new order.
If you no longer want your order, you are welcome to make a return once you have received it. For more information, please contact customer service.
ORDER TRACKING
You will receive a shipping confirmation email with your tracking number when your order has left our warehouse. It may take up to 24 hours for the delivery carrier’s website to update the tracking.
OFFICE & SHOWROOM:
Soft Goat AB & Soft Goat Norway
Birger Jarlsgatan 58
114 34 Stockholm, Sweden
Tel. +46 8 410 200 18
Corporate Identity Number in Sweden: 556825-5334
Corporate Identity Number in Norway: 922183791
PR & COLLABORATIONS:
For PR or collaboration requests please send us an email [email protected].
WHOLESALE:
STORE:
Soft Goat AB
Jakobsbergsgatan 3
111 44 Stockholm
Tel. +46 8 410 200 18
STORE OPENING HOURS:
Monday to Friday: 10.00 - 19.00
Saturday: 11.00- 17.00
Sunday: 12.00-16.00
Closed Friday to Sunday, June 20th–22nd